Safety & Security Centre

AOL offers an automatic email virus scan that provides an added level of security to your online experience at no extra cost. This automatically scans every email attachment that you send or receive for viruses, worms, and Trojan horses.

If the scan detects a virus attached to your email, a Virus Protection pop-up will tell you the outcome of the scan. If you receive a Virus Protection pop-up you do not need to contact us.

Where possible, the scanning service will remove the virus from your attachment and send the email onwards or download it virus-free.

Sometimes it will not be possible to remove the virus, in which case the scanning service will tell you that the email has not been sent.

Either way, you should take appropriate action with the document that contains the virus.
If you want more information about what to do if you have a virus, worm or Trojan horse, please go to AOL Keyword: Virus.

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Who provides the virus-scanning service?
The service is powered by Network Associates' world-class McAfee anti-virus technology and research.