Tony Hanway Vice President, Member Services AOL UK

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We have received your completed survey. I thank you again for your insights and time. The information you provided will be used to ensure that actions are taken within AOL to continuously improve the quality of our customer care.

Tony Hanway
Vice President, Member Services
AOL UK

10 out of 10 on all points of the survey
I had excellent help from New Delhi on the 0800 line reconnecting my Platinum line

Google Search: platinum AOL UK
Platinum - £29.99 - Up to 2 Mbps connection
AOL UK Doubles Broadband Speeds

AOL's Sports channel in the UK already reaches around one million unique visitors each month
AOL UK teams up with Sky Sports for broadband content

my modem is runnng at TX 288 kps RX 1152
it used to be at about RX 750


AOL rapped for false speed claims - Web User News: "June 2, 2004
Gail Robinson

AOL has had its wrists slapped by the UK advertising watchdog for an advert it used to promote its 1Mb broadband service. "
but who ever expects any modem to run at the fully rated speed all the time !